To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all tags intact and returned within 30 days of purchase.
RETURNS AND REFUNDS ARE NOT AVAILABLE ON PERSONALIZED ITEMS.
Any item that is returned more than 30 days after delivery may not be eligible for a full refund.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the status of your refund.
If your return is approved, then your refund will be processed, and a credit will be applied to your credit card or original method of payment.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged.
To return your product, you should mail your product to:
The Bop Shop
C / O Friday Marketing Group
413 South Main Street
Pittsburgh, Pennsylvania 15215
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.